This website is operated by Our Gift Society. Throughout the site, the terms “we”, “us” and “our” refer to Our Gift Society. Our Gift Society offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
All orders are subject to acceptance and availability. Our Gift Society, The Gift of Cooking and Millennial Instinct reserves the right to cancel orders at any time. Items in your shopping basket are not reserved and may be purchased by other customers before the check-out process is complete.
All prices and orders are displayed and transacted in Australia Dollars (AUD). Our Gift Society, Millennial Instinct and The Gift of Cooking reserves the right to change prices without notice.
DELIVERY & RETURNS
We aim to address and dispatch all orders within a maximum of 7 working days. Typically orders are shipped same day via our automated system. Please ensure that delivery details are double checked before checkout as our system is an automatic dispatch system and orders cannot be amended once placed. Orders may take up to 20 days from date of dispatch, if the order needs to be shipped from our overseas warehouse.
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery, or if incorrect details are provided during the checkout process. When your order is shipped you will be sent an email confirmation which will include an order number and must be used when enquiring about your order. Once dispatched and tracking details provided, Our Gift Society, Millennial Instinct and The Gift of Cooking accepts no responsibly for delivery delays or loss of parcels. This must be pursued with the relevant shipping agent.
Please note we do not deliver to PO boxes, please provide us with a business or residential address.
We aim to address and dispatch all international orders within a maximum of 7 days.We ship internationally and therefore please allow up to 20 working days after the date of dispatch to receive your order.
There may be Taxes or Duties applied by customs towards your order when, or after delivery is made. These charges are not inclusive of the original shipping charge, and are unable to be paid for, or reimbursed by Our Gift Society, Millennial Instinct and The Gift of Cooking. Customers are responsible for paying any additional customs or duties charges that may be incurred on their order. If you are unsure of the charges and whether you will be affected, please contact your local customs office. We will make every effort to deliver on time. However, we shall not be held liable for delayed or lost shipment.
HOLIDAY PERIOD DELIVERY
Whilst our team is does everything they can to have the products delivered on time, during busy holiday periods and occurrences out of our control can sometimes affect delivery times. During these times (i.e. Christmas, Fathers Day, Mothers Day, Valentines Day), orders places closer than 4 week before the due date cannot be guaranteed.
POSTAGE HANDLING AND DELAYS
Our team does everything in their power to deliver the items to you on time. We ship to most countries, however once the parcels make their way to your local postage handling authority we are not in control if the parcels experience delays due to unforeseen circumstances such as custom delays, misplacement of packages or longer delayed delivery periods. We always strive to keep our customers happy and therefore will do everything we can with our local representatives to rectify any issues.
The process of locating a lost or misplaced parcel can take up to 60 day, or different depending on the timeframes explained in the terms and conditions of the local carrier. In the event that the packages are definitely lost, we will re-send the items free of charge after the postal service confirms with us that there is not way of locating or retrieving the lost parcel.
Please contact admin@ourgiftsociety for all return or exchange requests. Once our customer service team have reviewed and approved your request, we will notify you of the next steps to take.
Our Returns Policy is in addition to your rights under the Australian Consumer Law.
RETURN OR EXCHANGE REQUIREMENTS
We want to ensure that you are completely satisfied with your purchase. If you change your mind about an item purchased on www.ourgiftsociety.com, you are entitled to a credit note within 7 days of receipt should it meet the below requirements:
- Proof of purchase at www.ourgiftsociety.com must be provided
- All tags must be in tact and attached
- Garment, items, and painting must be returned in original condition, unworn and unwashed and undamaged.
- Simply email us and we'll get you set for your exchange.
Please be careful when trying on items and avoid getting makeup, tan and other marks on the product. If items clearly do not meet the above requirements, they will be returned back to the customer.
POSTAGE OF EXCHANGE
We do not accept responsibility of customer sent return or exchange packages; so it is advised that when shipping returns or exchanges that meet the above required criteria, customers should select a service that provides tracking.
PLEASE NOTE: Duty, tax and/or shipping costs incurred on an exchange order is at the customers’ expense and cannot be refunded unless deemed faulty by Our Gift Society, Millennial Instinct or The Gift of Cooking
Please contact admin@ourgiftsociety for all return or exchange requests. Once our customer service have reviewed and approved your request, we will inform you of the delivery address and next steps to take.
Whilst we take pride in our high quality production process, sometimes things can go awry during manufacturing. Should this be the case, Our Gift Society and co. will be happy to re-send the item so that you can enjoy your purchase.
Refunds will be processed in the method as the original payment within 5 business days of Our Gift Society receiving the return parcel. Notification will be automatically sent to nominated email address at the time of this transaction.
PLEASE NOTE: We cannot be held accountable for banking institution processing time frames.
EXCHANGES OR REPLACEMENTS
- We do not accept replacement or exchanges of any kind unless the product in faulty damaged or a wrong item has arrived. Please onctat admin@ourgiftsociety if you have any additional queries.
Please consider sale purchases carefully as they are not eligible for refund, credit or exchange, unless they are faulty and are returned within 7 days from the date the items were delivered.
From time to time you may be given the chance to make an advance payment for certain items prior to their launch and/or arriving into stock. In this case, our Pre-Purchase facility allows you to order and pay for this item prior to its launch, so that you will receive this item as a priority once it has been delivered into stock. Your rights regarding Pre-Purchase are the same as those for any other purchases on the www.ourgiftsociety.com website. All items available for Pre-Purchase will be clearly identified in the description for that item along with the expected date of delivery. Alternatively, you may simply choose to register your email address for notification of arrival of the selected garments not held in stock. Items received into stock will be pre-allocated to satisfy Pre-Purchase orders a priority to customers on the waiting list, or customers ordering through the site for immediate delivery. Please be aware that in some circumstances we may be unable to deliver selected advance payment merchandise due to production problems or other issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the advance payment to your credit/debit card within 14 days of being advised that merchandise has become unavailable. If you have registered your email address for notification of the arrival of a specific product featured on our site, we will attempt to notify you by email within 48 hours of the product becoming available on the site. Please be aware that on occasion certain products that are in particularly high demand may sell out during this period.
To process orders is necessary to obtain your personal information. It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this. Except where otherwise legally appropriate we will treat your personal information as private. If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction. The details are encrypted and passed directly to the bank. We do not retain your credit card details.
At times Our Gift Society, Millennial Instinct and The Gift of Cooking will use promotional codes to offer special discounts and offers online. These offers are only offered online and are valid within the period specified.
When placing your order, simply type the code in the promotional code box on the payment page and proceed to checkout by selecting Purchase Now.
Our Gift Society and Co. promotional codes are strictly non-transferable. Our Gift Society and Co. reserves the right to retract any promotions, competitions or discount codes at any time.
INTERNATIONAL ORDERS - TAXES & DUTIES
It is important to be aware that Custom policies vary from Country to Country, with this in mind you may be subject to overseas custom duties and/or other taxes. If such costs do occur, they are payable by the recipient. To minimise any surprises please be sure to check with your local customs office for further information prior to finalising your purchase.
ALTERATIONS TO TERMS AND CONDITIONS
We reserve the right to make changes to our website, policies, terms and conditions at any time.
PERSONAL TERMS AND AGREEMENTS WITH WWW.OURGIFTSOCIETY.COM
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Our Gift Society, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Our Gift Society and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.